01
Monitoring and health checks
Track job success, data freshness, performance, and resource usage, with scheduled health checks and agreed alert routes.
Build & operate · Service 04
Enterprise Platform Ownership & Managed Services
We take operational responsibility for data and analytics platforms after go-live: monitoring, maintenance, upgrades, incident handling, and the regular reviews that keep them healthy.
When this helps
Problems this service solves
- The platform was delivered by a project team that has since moved on.
- Failures are discovered by business users instead of by monitoring.
- Upgrades are postponed because nobody owns the testing and rollback plan.
- Licence, capacity, and performance costs grow without anyone reviewing them.
What we deliver
Capabilities
02
Incident and problem management
Triage, resolve, and document incidents, then address recurring root causes rather than repeatedly fixing symptoms.
03
Maintenance and upgrades
Plan and test version upgrades, patches, and configuration changes with rollback steps and change records.
04
Capacity, performance, and governance reviews
Periodic reviews of usage, cost, security settings, and backlog, with service reporting your stakeholders can read.
Approach
How an engagement runs
- 1
Step 1
Onboard
Document the platform, access, dependencies, and current risks.
- 2
Step 2
Stabilize
Address urgent issues and put monitoring in place.
- 3
Step 3
Operate
Run the agreed service with regular reporting.
- 4
Step 4
Improve
Use reviews to reduce incidents and cost over time.
Things we will be honest about
- Service levels, support hours, and response targets are agreed per engagement based on scope. We do not publish blanket guarantees.
- We work alongside your internal IT and security processes rather than around them.
Technical context
- Qlik Sense Enterprise
- Qlik Cloud
- Qlik Replicate
- Talend Administration Center
- Power BI administration
- Tableau Server
- Microsoft Fabric
- Snowflake
- Google BigQuery
Product names belong to their owners. Listing does not imply partnership or endorsement. See all technologies
Related services
- Data Engineering & IntegrationOne dependable data foundation instead of disconnected sources.
- Cloud Modernization & MigrationMove to modern platforms without disrupting the business.
- Resource Augmentation & Technology SpecialistsAdd the right specialists to your team when you need them.
Relevant industry pathways: Automotive & Transportation
Ready to talk about Platform Ownership?
Describe the problem and your current setup. We will suggest a sensible first step, even if it is a small one.