Build & operate · Service 06

Custom ERP & CRM Solutions

We design and build tailored business applications for sales, operations, resource planning, and approvals, integrated with the systems you already run, when an off-the-shelf product does not fit.

Discuss a business application

Where it fits04 · Build & operate

Business applications shaped around how you actually work.

When this helps

Problems this service solves

Core processes run on spreadsheets, email, and messaging groups.
A packaged ERP or CRM covers most needs but forces awkward workarounds for the rest.
Customer, order, and resource data is duplicated across several tools.
Management reporting requires manual consolidation at every month end.

What we deliver

Capabilities

Sales and customer management

Lead, account, opportunity, and service tracking designed around your sales motion and handoffs.

Operations and workflow

Orders, jobs, inventory movements, and task flows with roles, statuses, and audit history.

Resource planning and approvals

Scheduling, allocation, and multi-step approvals with clear ownership and notifications.

Integration and reporting

APIs and data feeds to finance, HR, and analytics platforms, so the application is part of the wider system, not another silo.

Approach

How an engagement runs

1
Step 1
Process discovery
Document current workflows, roles, and pain points with the people who do the work.
2
Step 2
Build or buy review
Compare custom development with configuring an existing product.
3
Step 3
Iterative delivery
Release usable modules in stages and refine with feedback.
4
Step 4
Support
Maintain, extend, and document the application over its lifetime.

Things we will be honest about

Not every organization needs a bespoke ERP. Scope should depend on requirements, existing systems, total cost, and long-term maintainability, and we will recommend extending a packaged product where that is the better choice.
Custom software needs an owner after launch. We plan support and documentation into the engagement.

Technical context

Odoo
ERPNext / Frappe
Microsoft Dynamics 365
SAP ERP
Oracle ERP
Salesforce
Zoho CRM
HubSpot
Web application frameworks
REST APIs
Relational databases
Identity and access management

Product names belong to their owners. Listing does not imply partnership or endorsement. See all technologies

Relevant industry pathways: Manufacturing, Energy & Utilities, Education, Real Estate & Construction, Telecom & Technology, Professional Services

Ready to talk about Custom ERP & CRM?

Describe the problem and your current setup. We will suggest a sensible first step, even if it is a small one.